Everything you need to know before you order.

• 2–3 working days to dispatch
• 48hr Royal Mail tracked delivery
• 6 weeks peak freshness from roast date
• 100% sorted if damaged or wrong

When will my coffee be dispatched?

We roast in small batches to keep things fresh, so your order typically goes out within 2–3 working days of purchase. You'll get a dispatch confirmation email the moment it's on its way.

How long does delivery take?

We ship via Royal Mail Tracked 48, which means most UK orders land within 2–3 working days of dispatch, so typically 4–6 working days from ordering. Need it quicker? Email us at fgf.studio4@gmail.com and we'll see what we can do.

How fresh is the coffee when it arrives?

Very. We roast to order here in Dorset, which means your beans are roasted just before they're packaged and sent. Coffee is at its best 7–21 days after roasting, so by the time it reaches you it's right in that sweet spot. Peak freshness is within 6 weeks of the roast date printed on your bag.

How should I store my coffee?

Keep it in the sealed bag (it has a one-way valve for a reason) or an airtight container, away from direct sunlight and heat. Room temperature is perfect. Do not refrigerate it. For the best cup, grind just before you brew.

Can I return my coffee?

As a food product we can't accept returns on opened or used coffee. But if something's not right, wrong blend, damaged packaging, or anything that doesn't meet the standard, just get in touch and we'll sort it, no questions asked.

What about clothing returns?

Clothing is fulfilled through Teemill and comes with a 14-day return window for unworn, unwashed items in original condition. Drop us an email with your order number and we'll walk you through the process.