Question 1

Where is FGF based?

Accepted Answer

Cooler Room 4, Rampisham Business Centre, Rampisham, Dorchester DT2 0HS.

Question 2

When is The Cooler Room open?

Accepted Answer

Monday to Friday, 8am–4pm, plus FeelGood Sessions on Fridays from 5pm. Closed weekends.

Question 3

How fresh is the coffee?

Accepted Answer

It's roasted to order in Dorset and at its best within 6 weeks of the roast date printed on the bag.

Question 4

How should I store coffee?

Accepted Answer

In its sealed bag or an airtight container, at room temperature, away from sunlight. Don't refrigerate it.

Question 5

Is there a decaf?

Accepted Answer

Yes, Still Good is a dark roast decaf.

Question 6

What does FGF Club membership include?

Accepted Answer

A £2 speciality coffee every day, 5% off FGF products, and priority access to events, drops and workspace booking. It costs £108 once, for life, with only 108 spots.

Question 7

Can I work from The Cooler Room?

Accepted Answer

Yes. Day passes and a Monthly Pass are available, with 6 desks a day, Monday to Friday.

Question 8

Is the clothing sustainable?

Accepted Answer

Yes: certified organic cotton, vegan, printed in a renewable-energy-powered factory.

Question 9

How do sizes fit?

Accepted Answer

t depends on the item. The Present and The Colour tees are oversized, so size down; hoodies and The Hawk tee are regular fit, so size up. Each product page has a size guide.

Question 10

Can I return clothing?

Accepted Answer

Yes, within 14 days if it's unworn and unwashed. Email info@feelgoodfella.com.

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